The publications on this site are part of the Business Intelligence Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC’s registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726

Informa
Skip to Page Content

Frequently Asked Questions

Return to Previous Page

GENERAL INFORMATION

What is an Elsevier Business Intelligence Webinar?

Elsevier Business Intelligence Webinars are 90-minute interactive, online conferences that bring you information both visually and aurally so that you are not just reading, but actually having a "live" training experience. You will be able to see presentation materials and have the opportunity to ask questions during the last 30-minutes. All webinars are recorded and available for purchase on-demand or via audio CD and transcript.


What is an Elsevier Business Intelligence Virtual Conference?

An Elsevier Business Intelligence Virtual Conference is a live, interactive training focused on one core theme that lasts approximately six hours. The audio and visual components of a virtual conference function similar to a webinar. Remote attendees have the ability to access live presentations from the convenience of their home or office. Six expert speakers will spend 45-minutes focusing on a specific topic with a 15-minute Q&A session. All virtual conferences are recorded and available for purchase on-demand or via audio CD and transcript.


What is an Elsevier Business Intelligence 24/7 ENCORE Audio Presentation?

The Elsevier Business Intelligence 24/7 ENCORE Audio Presentation is a playback of a live webinar or virtual conference. You will be sent a link 24-48 hours after the live event occurs. However, you can register for the 24/7 ENCORE Audio Presentation at any time before or after the live event.


What are the benefits of attending an Elsevier Business Intelligence Webinar or Virtual Conference?

  • Convenience. Gather your entire team into one room or listen comfortably at your desk for one low cost. Accomplish more in less time with no travel required.
  • Flexibility. There are many options to suit your needs. Register for the live event or listen to the 24/7 ENCORE Audio Presentation whenever you have time. You can also review what you learned by registering to the live event PLUS receiving the audio CD and transcript.
  • Expertise. Our speakers are vetted experts with years of experience in their subject area. You will receive direct interaction and training with the speakers.

What is an Elsevier Business Intelligence Workshop?

An Elsevier Business Intelligence Workshop is a two-day, hands-on training conference located in a major metropolitan city. The workshop covers all elements of a particular topic and provides training materials, such as checklists, spreadsheets and binders full of useful information to take back to the office. Small group activities will give you the opportunity to tackle problems with your peers and allow you to discover solutions through an interactive, hands-on approach. You will be on-site with the instructor, which will allow you to ask questions as they arise.


What are the benefits of attending an Elsevier Business Intelligence Workshop?

  • Informative. You will receive a curriculum full of timely information and industry trends, designed to provide you with up-to-date best practices and strategies.
  • Expertise. Our instructors are vetted experts with years of experience in their subject area training professionals like you. You will receive direct interaction and training with the speakers.
  • Interactive. Open informal discussions and built-in, group activities, give you the chance to work together with your peers examining case studies and discovering solutions that you can use everyday.

PRICING AND CANCELLATION POLICY

What does it cost to attend an Elsevier Business Intelligence Webinar or Virtual Conference?

Elsevier Business Intelligence Webinars:

  • Webinar PLUS Audio CD & Transcript - $499
  • Live Webinar - $349
  • Audio CD & Transcript - $349
  • 24/7 ENCORE Audio Presentation - $349

Elsevier Business Intelligence Virtual Conference:

  • Virtual Conference PLUS Audio CD & Transcript - $1199
  • Live Virtual Conference - $899
  • Audio CD & Transcript - $899
  • 24/7 ENCORE Audio Presentation - $899

My company has multiple office locations that would like to attend an Elsevier Business Intelligence Webinar or Virtual Conference. Can we use a single registration for all locations?

Registrations are priced per site. Multiple site discounts are available upon request. Please contact Elsevier Business Intelligence Customer Care at:

Email: custcare@elsevier.com
Phone: (800) 332-2181 or (908) 748-1221
Fax: (908) 748-1222


What is Elsevier Business Intelligence's cancellation policy for Webinars and Virtual Conferences?

Registrations may not be cancelled. Registrants may substitute the 24/7 ENCORE Audio Presentation for the Live Webinar or Virtual Conference at any time. Please contact Customer Care to make substitutions.


What does it cost to attend an Elsevier Business Intelligence Workshop?

Elsevier Business Intelligence Workshops:

  • Early Bird Price - $1399 (expires one month prior to the event start date)
  • Regular Price - $1699

What is Elsevier Business Intelligence's cancellation policy for Workshops?

Written cancellations received at least 21 days prior to the start date of the event will receive a refund, less a $300 processing fee. No refunds will be issued for cancellations within 21 days from the start date of the event. At that time, a credit for the amount paid, less a $300 processing fee, may be transferred to another Elsevier Business Intelligence event. No-shows will be charged the full amount. Substitutions may be made at any time by contacting Customer Care.

If the event is cancelled, you may receive a full refund. If the event is postponed, you may substitute someone else from your company. Elsevier Business Intelligence is not responsible for airfare, hotel, or other costs incurred by registrants.

REGISTRATION

How do I register for an Elsevier Business Intelligence Webinar, Virtual Conference or Workshop?

Visit the Elsevier Business Intelligence website for a list of upcoming or past events, dates and times. Click on the event that you are interested in. Each event has a description, lists the audience the event is intended for, and provides registration information. Select the desired registration format (ie. live webinar $349). You will receive log-in instructions and the presentation materials from Elsevier Business Intelligence Customer Care 24-hours prior to the scheduled event.


Will I receive a registration confirmation?

You will receive an email that confirms your registration. Please note that you must provide us with your email address when registering.


Will I receive a certificate of attendance?

Please contact Elsevier Business Intelligence Customer Care if you would like a certificate of attendance.

Email: custcare@elsevier.com
Phone: (800) 332-2181 or (908) 547-2159
Fax: (908) 547-2165


How can I make sure I receive all conference emails from you and they do not get blocked by my spam filters?

To ensure an attendee receives emails related to Elsevier Business Intelligence Webinars, Virtual Conferences or Workshops you should "whitelist" our email address. This is the fancy word for "add to safe senders list." The email address that you should whitelist is: ElsevierBIWebinars@ElsevierBi.net.


How can I become a speaker at an Elseiver Business Intelligence Webinar, Virtual Conference or Workshop?

We strive to host informative webinars and virtual conferences in the pharmaceutical, medical device and clinical trial industries that focus on quality control, regulatory affairs, compliance, healthcare and academia. If you are interested in becoming a speaker or would like to suggest a topic, please contact Alyson Wagner, Account Manager of Audio Conference Sales and Learning Programs, at 240-221-4536 or a.wagner@elsevier.com.


CONTACT US

Who should I contact for additional questions?

If you have additional questions, please contact Elseiver Business Intelligence Customer Care at:


Email: custcare@elsevier.com
Phone: (800) 332-2181 or (908) 547-2159
Fax: (908) 547-2165


SOCIAL MEDIA

Can I follow an Elsevier Business Intelligence Webinar, Virtual Conference or Workshop on LinkedIn or Twitter?

Yes, you can join our LinkedIn group Elsevier Business Intelligence Virtual Conferences or follow us on Twitter.